Shipping Policy

This Shipping Policy applies to order processing, dispatch, delivery timing, and cross-border shipping matters for Cigar Hunter / HUTCIGAR.

1. Shipping Destinations

We ship only to destinations where shipment is legally permitted and commercially serviceable. Certain countries, regions, states, provinces, or postal areas may be unavailable due to local law, carrier restrictions, tobacco import rules, or customs risk.

2. Order Processing

Orders enter processing only after successful payment and any required review has been completed. In general, we arrange shipment within [insert, e.g. 1–3 business days], although processing may take longer during holidays, promotional periods, stock fluctuations, or compliance review.

3. Shipping Methods and Delivery Time

We may choose an appropriate carrier based on destination, product type, logistics availability, and risk-control requirements. Any delivery time shown on the website is an estimate only and is not guaranteed. Actual arrival time may be affected by the carrier, weather, customs, or destination-country rules.

4. Adult Signature and Verification

Some orders may require an adult signature, age verification, or identity confirmation upon delivery. You are responsible for providing complete and accurate recipient details and for cooperating with any reasonable verification process required by the carrier or by us.

5. Duties, Taxes, and Customs

All destination-country duties, excise, VAT/GST, import taxes, customs clearance charges, storage fees, brokerage fees, and other import-related costs are the responsibility of the recipient.

You are responsible for ensuring before ordering that cigars may be lawfully purchased, imported, possessed, and received in your jurisdiction.

6. Failed Delivery

If delivery fails, is returned, delayed, or destroyed because of an incorrect address, incomplete information, inability to contact the recipient, refusal of delivery, failure to collect in time, failure to complete adult-signature delivery, failure to pay import-related charges, or failure to cooperate with customs, the related risks, costs, and losses are generally the recipient’s responsibility.

7. Order Tracking

Where available, tracking information will be provided after dispatch. Tracking updates are subject to the carrier’s system.