How fast do orders ship?
Core inventory usually ships within 24 hours, while limited or special handling releases may follow a scheduled dispatch window.
Support
Answers before checkout, delivery, gifting, and storage decisions.
Use this page to resolve the questions that usually delay premium cigar purchases: shipping timing, gifting support, and order handling.
Do you offer gifting support?
Yes. Presentation-led orders, corporate gifting, and concierge selection can be handled through the contact team.
Can I track climate-sensitive orders?
Yes. Order status updates are surfaced from dispatch through delivery once the parcel enters the carrier network.